Enhancing Effective Mentorship

The National Research Mentoring Network (NRMN) and UC Davis Graduate Studies are offering a unique opportunity to attend the following workshop:

Enhancing Effective Mentorship - September 15th, 2020

Please register for this event here: https://bit.ly/2Qvkhye

In this session, attendees will be introduced to the evidence-based Entering Mentoring series and discuss the benefits of quality mentoring, identify its core elements, and describe approaches to improve mentoring practices. This intensive workshop will focus on aligning expectations, effective communication skills, and graduate student professional development. Also, participants will learn about additional resources and opportunities through the National Research Mentoring Network (NRMN).

This event is for UC Davis faculty only. There are limited spots, please only register if you can attend. A waitlist will be made available once the event is full for other interested faculty. Please cancel your registration if you are no longer able to attend so we can pull from the waitlist.

Working Virtually, Tips and Resources

This site includes articles and tutorials to help you most effectively use Zoom as we all navigate the coronavirus pandemic.

View article and tutorials

Giving Effective Feedback (online)

Adapted from Workshop in a Box: Visual Demonstration of Small Group Facilitation Techniques for Faculty Development: https://www.mededportal.org/publication/5103 to provide efficient, consistent, and easily accessible faculty development to small group facilitators. This module is generalizable for other types of small groups, learners and faculty development settings.

Audience: All faculty

View the e-Learning course

Managing Workplace Conflict: Navigating the COVID-19 Crisis (Webinar Recording)

The COVID-19 crisis has dramatically changed the way most of us work. In just a matter of weeks, the situation has created immense organizational uncertainties and placed tremendous pressures on our professional and family lives. These conditions create the perfect storm for workplace conflict, which is exacerbated by stress, uncertainty, and barriers to communication. Dealing with workplace conflicts created by our unusual situation requires a clear understanding of the link between the crisis and the potential for workplace tensions.

View the webinar recording

How to Build (and Rebuild) Trust (TED Talk)

Trust is the foundation for everything we do. But what do we do when it's broken? In an eye-opening talk, Harvard Business School professor Frances Frei gives a crash course in trust: how to build it, maintain it and rebuild it -- something she worked on during a recent stint at Uber. "If we can learn to trust one another more, we can have unprecedented human progress," Frei says.

View the video

How to Apologize: Asking for Forgiveness Gracefully

Scott has just arrived at his staff meeting, and he can tell that his boss, Catherine, is stressed. He ignores the tension in the room, and launches into his carefully researched presentation.

After a few minutes, however, Catherine picks up on a tiny error and begins to berate Scott. She accuses him, and the rest of the team, of not pulling their weight. Her hurtful words embarrass Scott, and he leaves the meeting early because he's so upset.

As the days pass, Scott expects Catherine to apologize for her behavior. However, the apology never comes, and their relationship becomes strained, resentful, and unproductive. A few months later, Scott takes a position in another department.

In this situation, Catherine could have healed her relationship with Scott with a sincere apology after the meeting. But, instead, she lost a talented team member.

In this article, we'll see why apologies are so important, and we'll look at how to apologize with sincerity and grace when you've made a mistake.

View the video and article

Communication with Angry Patients Through Deescalation (online)

Patients in the health care setting sometimes experience anxiety for a variety of reasons. A newly diagnosed illness, separation from loved ones, threat associated with diagnostic tests or surgical procedures, and expectations of life changes are just a few factors that cause anxiety. How successfully a patient copes with anxiety depends, in part, on previous experiences, the presence of other stressors, the significance of the event causing anxiety, and the availability of supportive resources. The nurse can be a support to the patient. The nurse helps to decrease anxiety through effective communication. Communication methods reviewed in this skill will assist the nurse in helping an anxious patient to clarify factors causing anxiety and to cope more effectively. There are four stages of anxiety with corresponding behavioral manifestations: mild, moderate, severe, and panic.

Estimated duration: 30 Minute

Audience: All faculty

Training organization: UC Davis Health Center for Professional Practice of Nursing

View the e-Learning course

E-learning modules from the London Deanery

This series of open access short modules covers core topics in clinical teaching and learning. They have been developed by the Multi-professional Faculty Development Team to inform and support the professional development of clinical teachers. On completion of a module, a certificate can be printed out for your own records or portfolio. E-learning for clinical teachers was designed and edited by Judy McKimm and Tim Swanwick.

All of the content on The Educator Hub is free to access, with no registration necessary. However, registration is recommended, as this allows users to track their learning, provide feedback on sessions, and retain certificates of completion. All of The Educator Hub content can be accessed at https://educatorhub.e-lfh.org.uk and if you wish to access without registering select the ’Browse our catalogue’ button.

YouTube Videos

Examples (there are thousands):

Empathy: The Human Connection to Patient Care 

Strategies for Better Doctor-Patient Communication

What's helping me become a better doctor

Dealing with the angry patient or family

Golden communication tips for doctors

Magna Commons

Magna Commons is an on-line on-demand faculty development program for higher education. It has over 150 different seminars available and is compliant with Blackboard. It is geared towards higher education and not specific to medical education but many of the modules are relevant to educator development within medical education. It has a free seven-day trial for one to explore the array of topics. Modules are associated with a cost. Additionally you can buy “packs” of modules around specific topics such as the Flipped Classroom and Online Learning.